Shipping and Return Policy

Last Updated: January 1, 2025

Welcome to Par’sley Pro Shop! Below, you’ll find details about our shipping and return policies to ensure a smooth shopping experience.

Shipping Policy

Processing Time:

• Orders are typically processed within 1-3 business days.

• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Delivery Times:

• Standard shipping usually takes 3-7 business days after processing.

• Expedited shipping options are available at checkout for faster delivery.

Shipping Costs:

• Shipping costs are calculated at checkout and depend on the size, weight, and destination of your order.

Tracking Your Order:

• Once your order ships, you will receive a tracking number via email to monitor your package’s progress.

International Shipping:

• We currently do not offer international shipping. If offered, delivery times and costs vary depending on the destination country. Customs fees and duties are the responsibility of the buyer.

Return and Exchange Policy

We want you to love your purchase from Par’sley Pro Shop! If for any reason you are not completely satisfied, we accept returns and exchanges within 14 days of the order date.

Eligibility for Returns and Exchanges:

• Items must be unused, in their original condition, and include all tags and packaging.

• Sale or clearance items are [Insert Policy, e.g., final sale and not eligible for return].

• Gift cards are non-refundable.

How to Initiate a Return or Exchange:

1. Contact us at info@theparsleygolf.com within 14 days of your order date.

2. Include your order number, the item(s) you’d like to return or exchange, and the reason for the return.

3. We’ll provide you with a return authorization and instructions for sending back your item(s).

Return Shipping Costs:

• Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

• We recommend using a trackable shipping service to ensure the safe return of your item(s).

Exchanges:

• Exchanges are accepted for the same item in a different size or color, subject to availability.

• If the requested exchange item is unavailable, we will issue a store credit or refund.

Refund Processing:

• Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item(s).

• Original shipping costs are non-refundable.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us at info@theparsleygolf.com within 48 hours of delivery. Include your order number and photos of the damaged item(s). We will promptly arrange a replacement or refund at no additional cost.

Contact Us

If you have any questions about our Shipping and Return Policy, please reach out:

Par’sley Pro Shop

Email: info@theparsleygolf.com